Terms of service
Last updated: April 13, 2026
Welcome to Nivumo. The terms “we”, “us” and “our” refer to Nivumo. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with our services (the “Services”).
These Terms of Service, together with any policies referred to in them, set out your rights and responsibilities when you access or use our Services.
Please read these Terms carefully before using our Services. By visiting, accessing, browsing, interacting with, or purchasing from our store, you agree to be bound by these Terms and by our Privacy Policy https://nivumo.com/policies/privacy-policy. If you do not agree, you must not use our Services.
1. Access and Eligibility
By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you create an account or use any account-based features, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.
You agree to provide accurate, current and complete information when using our Services, including when placing an order or contacting us. You must promptly update your information if it changes.
You must not transfer, sell, assign or license your account to any other person without our prior written consent.
2. Our Products
We make reasonable efforts to display our products and services as accurately as possible on our online store. However, the appearance of colours, textures, packaging and other visual details may vary depending on your device, screen settings and other technical factors.
We do not guarantee that product images or descriptions will appear exactly the same on every device.
We reserve the right to modify or discontinue any product at any time, and to limit the quantities of any product made available to any person, geographic area or jurisdiction, where reasonably necessary.
Nothing in this section limits any statutory rights you may have as a consumer if goods are faulty, misdescribed, or otherwise not in conformity with the contract.
3. Orders
When you place an order, you are making an offer to purchase the relevant product or service.
All orders are subject to acceptance by us. We may refuse or cancel an order for legitimate reasons, including where a product is unavailable, where pricing or product information is materially incorrect, where fraud or misuse is suspected, or where we are unable to process payment.
Your order is not accepted until we send you an order confirmation confirming acceptance.
You should review your order carefully before submitting it. Once accepted, cancellation and return rights will be governed by our Returns and Refunds Policy https://nivumo.com/policies/refund-policy, together with any mandatory consumer rights that apply to you.
You confirm that any purchase you make through our Services is for lawful purposes and not for unauthorised resale, export or commercial distribution unless we expressly agree otherwise in writing.
4. Prices and Billing
Prices, discounts and promotions may change from time to time.
The price charged for a product or service will be the price displayed at the time you place your order, unless there is an obvious pricing error.
Unless expressly stated otherwise, displayed prices will be shown together with any taxes required by applicable law. Shipping charges, customs duties, import charges and other fees may apply depending on the delivery destination and will be shown where applicable before you complete your purchase, or otherwise explained in our delivery information.
You agree to provide current, complete and accurate billing, payment and account information for all purchases made through our store.
By placing an order, you confirm that you are authorised to use the payment method provided and that all information submitted is true and accurate.
5. Shipping and Delivery
Delivery times shown on the Website are estimates only unless we expressly state otherwise.
We are not responsible for delivery delays caused by events outside our reasonable control, including carrier delays, customs delays, weather events, strikes, or other external disruptions. However, nothing in these Terms excludes any legal rights you may have if we fail to deliver within the period required by applicable law.
For consumer sales, risk in the goods passes to you when you, or a person identified by you to take possession of the goods, receives them physically, unless you arrange your own independent carrier and that carrier is not one of the delivery options offered by us. Ownership of the goods will pass once full payment has been received and the goods have been delivered, unless otherwise required by applicable law.
6. Intellectual Property
All intellectual property rights in the Services and their contents, including text, graphics, logos, icons, images, audio, video, software, page layouts, design elements and compilations, are owned by or licensed to Nivumo, Shopify, or the relevant licensors, unless otherwise stated.
These Terms allow you to use the Services only for your personal, lawful and non-commercial use.
You must not reproduce, duplicate, copy, sell, resell, distribute, modify, publish, transmit, display, create derivative works from, or otherwise exploit any part of the Services without our prior written permission, except where permitted by law.
All rights not expressly granted are reserved.
7. Optional Tools
We may provide access to tools, applications or features offered by third parties.
These third-party tools are provided on an “as is” and “as available” basis, without warranties or guarantees from us, to the fullest extent permitted by law. We do not control those tools and are not responsible for their availability, accuracy, security or performance.
Your use of any optional third-party tools is entirely at your own discretion and risk, and you should ensure that you understand and accept the terms on which those tools are provided by the relevant third party.
We may also introduce new features, services or tools in the future. Those features will also be subject to these Terms unless stated otherwise.
8. Third-Party Links
The Services may contain links to third-party websites, applications, content or resources.
These links are provided for convenience only. We do not control or endorse third-party websites or services and are not responsible for their content, accuracy, availability, policies, products or services.
If you choose to access any third-party website or service, you do so at your own risk. You should review the relevant third party’s terms and policies before engaging with them.
9. Relationship with Shopify
Our store is powered by Shopify, which enables us to provide the Services to you. However, any contract for the purchase of goods or services made through our store is made between you and Nivumo, not between you and Shopify.
To the extent permitted by law, Shopify is not responsible for the sale of products or services by us to you, or for disputes arising from such sales.
Nothing in this section excludes or limits any liability that cannot lawfully be excluded or limited.
10. Privacy
Any personal information we collect through the Services is processed in accordance with our Privacy Policy https://nivumo.com/policies/privacy-policy.
Because our store is hosted by Shopify, Shopify may also process personal data in connection with the operation, hosting and improvement of the Services. For more information, please review our Privacy Policy and any relevant Shopify privacy information made available to users.
11. Comments and User Content
If you submit reviews, comments, suggestions, feedback or other content to us, you grant us a non-exclusive, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, adapt, publish, distribute and display that content for the purpose of operating, improving, marketing and providing our Services, subject always to applicable law and our Privacy Policy.
You confirm that:
- you own or control the rights in the content you submit, or otherwise have the right to submit it;
- your content is accurate to the best of your knowledge;
- your content does not infringe the rights of any third party and is not unlawful, abusive, defamatory, obscene, fraudulent or otherwise objectionable.
We may, but are not obliged to, remove or edit user content if we reasonably believe it breaches these Terms or applicable law.
12. Errors, Inaccuracies and Omissions
Occasionally there may be information on the Services containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information or cancel orders where necessary, including after an order has been submitted, provided that where required by law we will notify you and give you the rights to which you are entitled.
13. Prohibited Uses
You may use the Services only for lawful purposes.
You must not use the Services:
- in any way that breaches any applicable law or regulation;
- to transmit false, misleading or fraudulent information;
- to infringe our intellectual property rights or the rights of others;
- to harass, abuse, threaten, defame or otherwise harm any person;
- to upload or transmit viruses, malware, malicious code or other harmful material;
- to interfere with or disrupt the security, integrity or performance of the Services;
- to scrape, harvest, mine or collect data from the Services in an unauthorised manner;
- to use bots, crawlers, spiders, automated agents or similar means to access the Services in breach of these Terms or our technical measures.
We may suspend, restrict or terminate your access to the Services if we reasonably believe you have breached these Terms or applicable law.
14. Agents and Automated Access
This section applies if you use or deploy any software, agent, bot or automated system to access or interact with the Services.
Any such automated access must comply with these Terms and with any technical measures, instructions or restrictions that we apply from time to time.
You must not use any automated means to disguise non-human interactions as human behaviour, bypass security mechanisms, circumvent access restrictions, or interfere with the operation of the Services.
We reserve the right to block, restrict or disable automated access where reasonably necessary to protect the Services, our users, or our business.
15. Termination
We may suspend or terminate your access to all or part of the Services at any time where we have a legitimate reason to do so, including where you breach these Terms, misuse the Services, engage in fraud, or where continued access would create legal, operational or security risks.
Termination of access will not affect any rights or obligations accrued before termination.
Any provisions which by their nature should survive termination will continue to apply, including provisions relating to intellectual property, liability, indemnity, governing law and dispute resolution.
16. Disclaimer of Warranties
The Services and all information made available through them are provided for general information and commercial purposes.
To the fullest extent permitted by law, and except where expressly stated otherwise, the Services are provided on an “as is” and “as available” basis.
We do not guarantee that the Services will always be uninterrupted, secure, timely or error-free, or that defects will always be corrected.
However, nothing in these Terms excludes any statutory rights you may have as a consumer, including rights relating to goods that must be of satisfactory quality, fit for purpose and as described, or services that must be performed with reasonable care and skill.
17. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so. In particular, nothing excludes or limits liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- breach of statutory rights that cannot lawfully be excluded or restricted.
Subject to the paragraph above, and to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, or loss of data arising out of or in connection with your use of the Services.
Where you are a consumer, we are liable only for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable.
Nothing in these Terms affects any rights or remedies you may have under applicable consumer law.
18. Indemnity
To the fullest extent permitted by law, and except where you are a consumer using the Services for personal use, you agree to indemnify and hold harmless Nivumo, its affiliates, service providers and licensors from claims, liabilities, damages, losses and expenses arising out of your breach of these Terms, your unlawful use of the Services, or your infringement of the rights of any third party.
This section does not apply to the extent it would be unfair or unenforceable under applicable consumer law.
19. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remainder of the Terms will remain in full force and effect.
20. Waiver and Entire Agreement
If we do not exercise or enforce any right or provision of these Terms, that will not constitute a waiver of that right or provision.
These Terms, together with any policies or rules posted on the Website and incorporated by reference, constitute the entire agreement between you and us regarding your use of the Services.
21. Assignment
You may not assign, transfer or otherwise deal with your rights or obligations under these Terms without our prior written consent.
We may assign, transfer or subcontract our rights and obligations under these Terms where this does not reduce your legal rights.
22. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of Spain.
However, if you are a consumer resident in the United Kingdom, you will also benefit from any mandatory provisions of law that apply in your country of residence and cannot be excluded by agreement.
Any dispute shall be dealt with by the courts having jurisdiction under applicable law.
23. Headings
The headings in these Terms are for convenience only and do not affect their interpretation.
24. Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting changes to our Website. Where required by law, we will provide notice of material changes.
Your continued use of the Services after any changes become effective constitutes acceptance of those changes.
25. Contact Information
Questions about these Terms should be sent to:
Nivumo
Bruno Rojas Moreira
Avenida Onze de Setembre 7, 08970, Barcelona, Spain
contact@nivumo.com